How do I change my billing email?
To change your billing email/address, go to Company settings (top right-hand corner of the screen) > Invoices and payments > Modify my billing information. You'll be able to update your billing information.
How can I find and download my invoices?
To download Eunomart invoices, go to Company settings (top right of screen) > Invoices and payments > Change my billing information.
Can I cancel my subscription at any time?
We renew your annual and monthly subscriptions automatically. But please note that our subscriptions are non-binding: you can terminate them at any time, without notice, by logging on to your account or sending an e-mail to [email protected], right up to the renewal date. You will then be able to use the software until the end of the current paid period.
For example: if you have taken out an annual subscription and wish to cancel it after 6 months, you will benefit from the tool for another 6 months, with no renewal at the end.
What's the best price for me?
To find out which rate is best for you, we recommend that you contact our team by e-mail at [email protected]. In fact, invoicing evolves according to your sales volume. We'll then be able to guide you and create the most realistic, and therefore most advantageous, quote possible. Prices are also available at https://www.eunomart.com/tarifs
I'd like to add credits to my subscription. What are the rates?
If you need additional credits, here are the unit rates: Verification of identity documents: €8,83 excluding VAT Customer LCB-FT risk analysis: €18,33 excluding VAT Politically exposed persons: €6,66 excluding VAT
How can I switch from monthly to annual payments (and vice versa)?
To change your subscription type, please send an email to [email protected]. We'll provide you with a new quote that's right for your organization.