• What are the main stages in your compliance process?

  Compliance is an essential pillar in guaranteeing not only legality, but also the safety of operations. ​ At Eunomart, we understand that this process can seem daunting. As the famous saying goes, “Rome wasn't built in a day”. It's crucial to start somewhere and progress step by step. To help you along the way, we've put together a step-by-step guide to achieving full compliance! ​ 1. Understand and assess your global business The first step is to draw up a risk map. This process,Few readers

• How to make a TRACFIN declaration

  Does one of your customers seem to be acting fraudulently? Do you think you should submit a suspicious transaction report to TRACFIN? Here's an outline of what you need to do. Don't forget to keep the acknowledgement of receipt of your declaration, which will protect you in the event of a problem. (https://storage.crisp.chat/users/helpdesk/website/-/f/4/a/8/f4Few readers

• Subscription and billing

  How do I change my billing email? ​ To change your billing email/address, go to Company settings (top right-hand corner of the screen) Invoices and payments Modify my billing information. You'll be able to update your billing information. ​ How can I find and download my invoices? ​ To download Eunomart invoices, go to Company settings (top right of screen) Invoices and payments (%E2%80%9Chttps://app.eFew readers

• Privacy and security

  What happens to my data when I cancel my account? ​ Your data is only used for the purposes of the services provided. However, under RGPD regulations, you have the right to be forgotten, and all your data can be destroyed at your request. To do so, send an email to dataprotection@eunomart.com and you will receive confirmation of the deletion of the data as soon as possible. ​ ​ How can I retrieve my data? ​ One of our feaFew readers

• Your account

  Can I delete my account? ​ To delete an account, please contact us at contact@eunomart.com. Please note that it is possible to export all your data before requesting deletion of your account, so as not to lose all the work you have done on Eunomart. ​ ​ How can I modify user access to certain functions? ​ To change a user's role, go to your company's Settings Collaborator management (%E2%80%9Chttps://app.eunomart.com/orgaFew readers

• Risk assessment and tool use

  How do I send an e-mail from Eunomart to a customer? ​ To send an e-mail to one or more customers via Eunomart, and collect their details, go to the Customer Invite customers menu. All you have to do is enter the email address of one or more customers in the bar provided, then click on the enter key. You can then add new e-mail addresses or send the e-mail. For your foreign customers, you can choose the language iFew readers

• Contact

  How to contact us ​ The choice is yours! ​ Directly via the chat bubble in the bottom right-hand corner of all your Eunomart screens! ​ You can also contact us at contact@eunomart.com. ​ Or fill in the form at the bottom of our website www.eunomart.com, specifying your request. We'll be delighted to assist you. ​ You can also reserve a slot to request a demonstration ofFew readers

• Beneficiaries: Who is it? What documents do I need? Why do we need them?

  Ensuring business compliance is essential. A key element of this compliance is identifying the beneficial owners of your corporate customers. But who are these beneficiaries, and why is it crucial to know who they are? Eunomart is here to help you achieve compliance, giving you peace of mind. ​ Who are beneficial owners? Beneficial owners are individuals who own or control, directly or indirectly, more than 25% of a company's capital or voting rights, or who exercise control over theFew readers

• Save time by importing data!

  At Eunomart, we're committed to simplifying the management of your business. With this in mind, we're delighted to introduce a valuable new feature: data import. ​ This feature allows you to easily import your customers from an Excel file, saving you precious time. ​ Access the import function To access the data import function, you have two options: ​ Via the “My customers” tab: Click on “My customers” in the navigation bar. ​ Select the “Import my customers” buttoFew readers